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  1. Home
  2. Homes and housing
  3. Public and community housing
  4. Public housing tenants

Public housing tenants

Starting your tenancy

  • State tenancy agreement
  • Entry Condition Report
  • Keys, utilities and insurance
  • Living in units
  • More...

During your tenancy

  • Changes to your tenancy
  • Tenant self-service
  • TenantConnect
  • Visitors
  • More...

Ending your tenancy

  • Moving out checklist
  • Maintenance debts

Looking after your home

  • Maintenance
  • Safety
  • Modifications
  • Water

Your rent

  • How your rent is calculated
  • How to pay rent
  • Rent statement
  • Rent arrears
  • More...

Your legal rights

  • Rights and responsibilities
  • Changes to your household
  • Complaints
  • Request a review
  • More...

Housing help for people experiencing domestic and family violence

Information for people living in public housing who are experiencing domestic, family or sexual violence.

Buying your home

  • How to buy your home
  • Loan to buy your home
  • Loan to buy a share of your home

Lithium-ion battery safety

Incorrectly charging or overcharging devices with lithium-ion batteries can cause serious fire risks. Unplug e-scooters and e-bikes as soon they are charged. Continuing to charge after the battery is full can increase the risk of the battery catching fire.

Find out more

Prevent fires at home

A burning house

Having a fire escape plan could be the difference between you and family surviving a house fire.

Find out more

Smoke alarms can save lives

Smoke alarm

Regularly testing and cleaning your smoke alarms could make the difference between you and your family surviving a house fire.

Find out more

Housing apps

The free Tenant Assist Qld and Housing Assist Qld apps make it easy to access housing services online, anytime.

Get the apps

Public and community housing

  • Eligibility and applying for housing
  • Public housing tenants
  • Contact a Housing Service Centre
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  • Disruptive behaviour
  • Visiting a Housing Service Centre
  • Forms for social housing tenants

Contact us

  • For general enquiries, feedback, complaints and compliments:

    13 QGOV (13 74 68)

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Cultural acknowledgement

We pay our respects to the Aboriginal and Torres Strait Islander ancestors of this land, their spirits and their legacy. The foundations laid by these ancestors—our First Nations peoples—give strength, inspiration and courage to current and future generations towards creating a better Queensland.

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